Guest Services


Doors to the Thompson-Boling Arena open either one hour or one hour and thirty minutes prior to most events. Guests are encouraged to arrive early for easy access to seats and services.


Thompson-Boling Arena Manager’s Office: (865) 974-0953


Concerts/Special Events: Local (865) 656-4444 or online at
UT Athletic Department Events: Local (865) 656-1200 or online at


There are three bank automatic teller machines (ATM) located inside the Thompson-Boling Arena for your convenience. They are located on the concourse behind Section 100, Section 110 and Section 117.


The Thompson-Boling Arena features an equal number of men's and women's restrooms which are located in four locations throughout the concourse.


The First Aid Center is located on the concourse behind Sections 115 and 127. Trained medical personnel are on staff for every Thompson-Boling Arena event and are available to those needing assistance.


The paging of guests in the Thompson-Boling Arena is not permitted.


The Thompson-Boling Arena has a no re-entry policy. There are NO passes out.


The Thompson-Boling Arena is a smoke free facility. Smoking is not allowed in the public areas of the Arena by any guest or employee.

Guests wishing to smoke may do so in one of our outside designated smoking areas. Please see an usher for directions to the nearest smoking area.


There are a variety of permanent concession stands in the Thompson-Boling Arena, with additional "portable" locations set up during selected events. No alcoholic beverages are sold at the Thompson-Boling Arena. The Concession Menu offers an extensive variety of items at most events. The menu includes: Dominos Pizza, Bavarian Pretzels, Hot Dogs (All Beef, Foot Long, and Smoky Cheddar), Hamburgers, Chicken Strips, Zul’s Frozen Lemonade, Premium Ice Cream, Nachos, Popcorn, Candy, Cotton Candy, and Petro’s Chili and Chips. We proudly serve Coke products and Dasani water.

Most of our concessions stands are operated by non-profit organizations and groups in our community. Non-profit organizations are hired for an entire season. Contracts are offered during the summer. The application period begins each year on July 1. If you represent a non-profit organziation and are interested in operating a concession stand, click on the button below for a non-profit organization packet or contact our concessionaire Aramark at (865) 974-1204.

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The Thompson Boling Arena is located on the University of Tennessee campus in Knoxville.  We are the home of the Tennessee Volunteer basketball team, the Tennessee Lady Volunteer basketball team and the Tennessee Lady Volunteer volleyball team.